Privacy Policy
A comprehensive overview of how we collect, process, and secure your data within the SabNode ecosystem.
Introduction
Welcome to SabNode ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, which integrates with the WhatsApp Business API via the Meta Platform.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use.
Personal Data
Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Application.
Business Data
Information related to your WhatsApp Business Account (WABA), including your WABA ID, phone numbers associated with your account, message templates, and API access tokens.
Message Data
When you send and receive messages through our service, we process message content, contact information of your recipients (phone numbers), and metadata (timestamps, message status). This data is processed on your behalf as per your instructions.
Usage Data
Information our servers automatically collect when you access the Application, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Application.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience.
Data from Meta
Our service uses the WhatsApp Business API, provided by Meta. By using our service, you agree to Meta's terms and policies. We handle data received from the Meta Platform in strict accordance with their guidelines.
Contact Us
{
"department": "Privacy & Security",
"email": "privacy@sabnode.com",
"response_time": "24-48 hours",
"encryption_required": false,
"methods": [
"email",
"support_ticket"
]
}